Terms and Conditions
Last Updated: 21 September 2026
© 2026 VeriEzi, a product of Dingo Devs Pty Ltd. All rights reserved.
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Acceptance of Terms
These Terms and Conditions (“Terms”) govern access to and use of the VeriEzi platform, application and related services (“VeriEzi” or the “Services”) provided by Dingo Devs Pty Ltd (“we”, “us” or “our”).
In these Terms, “Customer” means the organisation that registers for, purchases or uses the VeriEzi Services. “Authorised User” means an individual authorised by the Customer to access or use VeriEzi on its behalf, including an Administrator or Member.
By registering for, purchasing, accessing or using VeriEzi, the Customer agrees to be bound by these Terms.
Each Authorised User who accesses or uses VeriEzi on behalf of the Customer must be authorised by the Customer to do so and must comply with these Terms.
If the Customer does not agree to these Terms, the Customer must not access or use VeriEzi.
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Purpose of VeriEzi
VeriEzi is a software platform designed to support businesses with identity verification, Verification of Identity (VOI), customer due diligence and related compliance processes.
- identity and document verification;
- biometric and liveness checks;
- Document Verification Service (DVS) checks;
- company and ASIC-related searches;
- beneficial ownership and Ultimate Beneficial Owner (UBO) searches;
- sanctions and Politically Exposed Person (PEP) screening;
- adverse media screening;
- AML/CTF and customer due diligence workflows;
- risk assessment;
- verification and screening reports; and
- related workflow, audit and reporting services.
VeriEzi provides technology, verification, screening and supporting information. VeriEzi does not provide legal, financial or compliance advice and is not a substitute for professional advice or independent compliance assessment.
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Account and User Responsibilities
The Customer is responsible for managing its organisation account and its Authorised Users.
- provide accurate, complete and current account information;
- ensure that only Authorised Users have access to VeriEzi;
- ensure that its Authorised Users keep their login credentials secure and confidential;
- promptly remove or update access when an Authorised User is no longer authorised;
- notify VeriEzi of any known or suspected unauthorised access;
- ensure that its Authorised Users comply with these Terms; and
- comply with all applicable laws when using VeriEzi.
VeriEzi may provide different Authorised User roles, including Administrator and Member roles. The Customer is responsible for assigning, managing and reviewing those roles and permissions appropriately.
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Customer Responsibilities
The Customer is responsible for ensuring that its use of VeriEzi is lawful and appropriate for the relevant transaction, matter or compliance process.
Where the Customer provides personal information about another person, the Customer must ensure that it:
- has authority to provide that information;
- has provided any required privacy notice;
- has obtained any required consent or authorisation;
- has taken reasonable steps to ensure the information is accurate, complete and current; and
- uses the information and VeriEzi results only for an authorised and lawful purpose.
The Customer remains responsible for determining the purpose of any verification, screening, search or reporting workflow and for ensuring that all required notices, consents and authorities have been obtained.
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Verification, AML and VOI Results
VeriEzi may provide verification results, screening outcomes, match results, risk ratings, company information, ownership information and other compliance-related information.
These results are provided as tools and supporting information only.
VeriEzi does not represent that any result:
- constitutes legal or compliance advice;
- guarantees compliance with any legal, regulatory or professional requirement;
- confirms that a person or entity has “passed” or “failed” AML/CTF requirements; or
- replaces the Customer’s own professional judgement or compliance obligations.
The Customer remains responsible for reviewing the information, carrying out any further due diligence or escalation required and making the final AML/CTF, customer due diligence, onboarding and VOI decision.
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Automated Results
Some VeriEzi Services may use automated tools to perform document checks, biometric comparisons, liveness checks, matching, screening or risk assessment.
Automated results may be indicative or probabilistic and may require further review.
The Customer must apply appropriate human review and must not rely solely on an automated result where additional review, validation or due diligence is required.
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Privacy and Data Protection
VeriEzi handles personal information in accordance with the VeriEzi Privacy Policy and applicable Australian privacy laws.
Depending on the Services used, VeriEzi may process:
- identity and contact information;
- identity document information;
- images of identity documents;
- photos, selfies and biometric information;
- company and ownership information;
- screening and verification information;
- technical and device information; and
- billing and account administration information.
For further information about how VeriEzi collects, uses, discloses, stores and protects personal information, please refer to the VeriEzi Privacy Policy.
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Data Storage and Security
VeriEzi takes reasonable technical and organisational measures to protect information against misuse, interference, loss and unauthorised access, modification or disclosure.
However, no electronic storage or transmission system can be guaranteed to be completely secure.
Some information may be stored or processed by third-party service providers in Australia or overseas, subject to applicable privacy, contractual and security requirements.
The Customer is responsible for maintaining appropriate security over its own systems, accounts, devices and login credentials.
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Data Retention
VeriEzi may retain information for as long as reasonably necessary to:
- provide the Services;
- maintain verification reports and audit records;
- comply with legal, regulatory and contractual requirements;
- meet professional, contractual or Customer obligations;
- resolve disputes;
- prevent fraud; and
- maintain platform security.
Different categories of information may be subject to different retention periods.
Where information is no longer required and VeriEzi is not required or permitted to retain it, reasonable steps will be taken to destroy or de-identify it.
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Fees and Payment
The Customer must pay all applicable fees for the Services in accordance with the pricing, invoice, subscription, order form or other commercial arrangement applicable to its account.
Where VeriEzi allows a verification or transaction fee to be paid directly by an end user, this payment arrangement does not transfer the Customer’s professional, legal or compliance responsibilities to the end user.
VeriEzi may update its pricing from time to time by providing reasonable notice to the Customer, subject to any separately agreed pricing arrangement.
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Intellectual Property
All intellectual property rights in VeriEzi, including its software, branding, design, documentation, content and proprietary materials, are owned by or licensed to Dingo Devs Pty Ltd.
Subject to these Terms and payment of applicable fees, VeriEzi grants the Customer a limited, non-exclusive and non-transferable right to access and use the Services for its authorised business purposes.
The Customer must not copy, modify, distribute, reproduce, reverse-engineer or otherwise misuse any part of VeriEzi except where expressly permitted by law or with prior written consent.
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Customer Data
The Customer retains its rights in information and materials that it lawfully provides through VeriEzi.
The Customer grants VeriEzi the rights reasonably necessary to host, process, transmit and handle that information for the purposes of:
- providing the Services;
- supporting and maintaining VeriEzi;
- protecting platform security;
- administering Customer accounts;
- complying with legal and contractual obligations; and
- performing activities described in the VeriEzi Privacy Policy.
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Confidentiality
Each party must take reasonable steps to protect confidential information received from the other party.
Confidential information may only be used or disclosed:
- for the purpose of providing or receiving the Services;
- with the other party’s authority;
- to employees, contractors, service providers or professional advisers who require access and are subject to appropriate confidentiality obligations; or
- where required or permitted by law.
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Prohibited Conduct
The Customer and its Authorised Users must not:
- provide fraudulent, altered, misleading or unlawfully obtained information;
- attempt to access another Customer’s, Authorised User’s or other person’s information without authority;
- interfere with or compromise the security or operation of VeriEzi;
- introduce malicious software or circumvent security controls;
- scrape, bulk extract or reproduce VeriEzi or third-party data without authorisation;
- reverse-engineer or decompile the Services except where expressly permitted by law;
- misuse verification, screening, ASIC, company or third-party information;
- use VeriEzi for any unlawful, harmful or unauthorised purpose; or
- use the Services in a way that infringes another person’s rights.
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Third-Party Services
VeriEzi may integrate with or rely on third-party providers for services including:
- identity and document verification;
- biometric and liveness verification;
- DVS or gateway access;
- ASIC and company searches;
- beneficial ownership searches;
- sanctions, PEP and adverse media screening;
- cloud hosting;
- payments;
- communications; and
- analytics.
Certain third-party Services may be subject to additional provider or gateway terms.
Where applicable, those terms may be presented separately or incorporated by reference into these Terms or the relevant Service.
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Service Availability and Maintenance
VeriEzi aims to provide reliable access to the Services but does not guarantee uninterrupted or error-free availability.
VeriEzi may temporarily suspend, restrict or modify access to some or all of the Services for:
- scheduled or emergency maintenance;
- system updates or upgrades;
- security reasons;
- third-party service interruptions;
- legal or regulatory requirements; or
- circumstances outside our reasonable control.
Where reasonably practicable, VeriEzi will provide advance notice of planned maintenance that may materially affect the availability of the Services.
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Warranties and Disclaimers
To the extent permitted by law:
- VeriEzi provides verification, search, screening and risk assessment tools to assist the Customer with its workflows;
- information obtained from third-party sources may not always be complete, accurate or current;
- VeriEzi does not guarantee that any result will satisfy every legal, regulatory, professional or institutional requirement; and
- the Customer remains responsible for determining whether a VeriEzi result is appropriate for the relevant matter.
VeriEzi is provided on an “as available” basis.
Nothing in these Terms excludes any guarantee, warranty, condition or right that cannot lawfully be excluded under the Australian Consumer Law or other applicable law.
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Limitation of Liability
To the maximum extent permitted by law, Dingo Devs Pty Ltd is not liable for loss arising solely from:
- the Customer’s independent professional, legal, compliance or commercial decision;
- inaccurate or incomplete information provided by the Customer or another third party;
- the Customer’s failure to undertake appropriate review or due diligence; or
- an interruption or error caused by an independent third-party provider outside VeriEzi’s reasonable control.
Nothing in these Terms excludes or limits liability to the extent that it cannot lawfully be excluded or limited.
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Indemnity
To the extent permitted by law, the Customer indemnifies Dingo Devs Pty Ltd against loss, liability, damage or claims arising from:
- unlawful use of VeriEzi by the Customer or its Authorised Users;
- information provided without required authority, consent or notice;
- misuse of third-party or supplier information;
- a material breach of these Terms; or
- infringement of another person’s rights through information or materials supplied by the Customer,
except to the extent that the loss was caused or contributed to by Dingo Devs Pty Ltd’s negligence, breach of contract or unlawful conduct.
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Suspension or Termination
VeriEzi may suspend or restrict access to an account where reasonably necessary, including where:
- these Terms are materially breached;
- applicable fees remain unpaid;
- fraudulent, suspicious or unlawful activity is detected;
- an account creates a security risk;
- suspension is required by law or a third-party provider; or
- continued use may cause harm to VeriEzi, another Customer or a third party.
Where reasonably practicable, VeriEzi will notify the Customer of the reason for the suspension and provide an opportunity to address the issue.
The Customer may terminate its account in accordance with its applicable subscription or commercial arrangement.
Termination does not require immediate deletion of information that VeriEzi is legally or contractually required or permitted to retain.
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Changes to These Terms
VeriEzi may update these Terms from time to time.
Updated Terms will be published through the VeriEzi platform, website or another appropriate channel.
Where changes are material, VeriEzi will take reasonable steps to notify the Customer.
Where applicable law or an agreement with the Customer requires express acceptance of an amendment, VeriEzi will obtain that acceptance.
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Governing Law
These Terms are governed by the laws of Queensland, Australia.
The parties submit to the jurisdiction of the courts of Queensland and any courts entitled to hear appeals from those courts.
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Contact Information
For support or enquiries regarding these Terms:
Dingo Devs Pty Ltd
Email : support@veriezi.com.au